| Remote Unlocking | No |
|---|---|
| Display Type | Indication Lights |
| Built In Camera | No |
| Removable Mouthpiece | Yes |
| Detachable | No |
| Cellular Capable | No |
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| Remote Unlocking | No |
|---|---|
| Display Type | Indication Lights |
| Built In Camera | No |
| Removable Mouthpiece | Yes |
| Detachable | No |
| Cellular Capable | No |
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Had this device for 5 years. A great product once you get used to using it
I have been promised, guaranteed a price match for monthly calibrations and monitoring, which is why I switched to LifeSafer, with a confirmation email, only to be LIED to when I went to get my installation. There was NO 265.00 credit to my account. All lies. There was no no installation fee. All lies. I paid 199.00. Then when I called LifeSafer they tried to say that was my credit as if there doing me a favor?? I paid for that, there was zero credit!! Then they said it was 25 off first month, also a lie. Then I get on the phone, after a 5 hour wait installation on my car just to wait 3 more hours and 7 Representatives later, to get put on hold 45minutes to 1 hour at a time to just get ahold of someone who kept saying a DIFFERENT quote each time! First its 54 dollars, then its 80, then its 47, then its 75. Each rep said its “in there system everyone can see it” but NO ONE can see it! No one is working together NO ONE has there stuff together. Even after I asked to speak to a supervisor 3 times, I was NEVER transferred exept hung up on. Then had to call back and supposedly they fixed my problem and spoke to there supervisor only to find out the next day guess what??? Nobody could see that fixed in there computers. Again!! It gets better, my brand new 2018 car quit starting AGAIN right after the installation on my car. Coincidence?? Now today after passing 7 blows, the car still wont start at all – m ik and you BRAND NEW CAR, BRABD NEW BATTERY!!! Then you’ll be driving down the road when it ask you to blow, sometimes it’ll show violate as if your blowing alcohol when theres ZERO ALCOHOL just to breath in it again a second later and pass. The whole system is messed up. And if the installation ruins my car, my attorney and I are suing and taking legal action. I have everything recorded and documented. Everything! Every phone call and every representative. This is the most unorganized and dysfunctional so called “company” I have ever dealt with. I thought Smart Start was horrible, haha, LifeSafer takes the cake on that one!!!
Poorly train installers( Crystal MN), wouldn’t reimburse me for my tow when their installers screwed up the install and my car wouldn’t start( tech even admitted to the improper install, receipts faxed and documentation provided), tried to charge me for damaging their unit when the tech over tighten the connections and damaged the unit( different tech from another location back me up on this so charged was canceled). Got the run around and no definite answer when I filed a complaint…was told it being looked at and that was the last of it. Has it uninstalled and went to SmartStart never and a problem( very accommodating). Cost more but better service…you get what you pay for
Seen pros/cojs
Great information. Lucky me I discovered your site by
chance (stumbleupon). I have saved as a favorite for later!
DO NOT GO WITH THIS COMPANY, you will have problems and when you call they will not answer. They also have no idea what they are talking about and will give you wrong information. Firstly within a few days of having it installed the device kept freezing while I was driving, which is unsafe! The only way it would unfreeze is if I pulled over and turned the car on and off, I’d have to do this for 15-20 min, when I called they were rude and told me to go back to the place that installed it. There they told me it was user error when I have used it before and was not user error. So they replace the device, it seems to be fine for about a month then it literally shuts my car off at a busy intersection because it froze again. I tried turning my car on and off for like 20 min while I’m blocking traffic and it wouldn’t start. So I had to get it towed back to my house, and had to walk all the way home. Their customer service said to do a hard reset which is disconnecting the negative battery terminal, and I did it 4 times and it was still frozen. So they tell me to get it towed back to the shop, so I’m paying to have it towed twice! Take it to the shop, they tell me I’m doing it wrong, but replace all the equipment. Only to not put my car back together right and so I have to go back again. I’ve been waiting for 4 hours for their customer service to call me back. If I didn’t pay $500 to have it installed I’d go with intoxalock, but I’d have to pay the install fee again. I want to cry and scream at the same time. The guy at the shop even said the other device is way better. Lifesaver has a lot of problems and they have NO customer service pretty much.